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Disclaimer

Effective Date: 15/08/2024

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Noori Foods Ltd, a retail online Subcontinent grocery store, offers an unbeatable range of Subcontinent grocery, fruits, vegetables, meat at most competitive prices. We are absolutely passionate about Subcontinent food and would love for you to join us in exploring the diversity of Subcontinent food. We have carefully selected the best quality Indian & Pakistani products in the market and the hard-to-find ones to ensure our customers can fulfil all their Indian & Pakistani needs under one roof.

As www.noorifoods.com is serving across local areas with over 1500+ products – fresh, frozen & ambient. Our product range includes Rice, Dals, Flours, Vegetables, Sweets, Snacks, Drinks, Spices, Cooking Ingredients, Health & Beauty, Ayurvedic Products and including all other Daily Needs.

Where the Goods are sold to a person dealing as a consumer, we warrant that the Goods are of satisfactory quality, conform with the terms of this contract and fit for their normally intended purpose in all material respects

Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976, as amended) your legal rights are not affected by these Conditions.

The warranty contained does not apply to any defect in the Goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, if you use the Goods in a way that we do not recommend, your failure to follow our instructions, or any alteration or repair you carry out without our prior written approval.

In the unlikely event that the Goods do not conform to these Conditions, please let us know as soon as possible after delivery. We will collect the Goods on a date agreed between us or ask you to return the Goods to us at our cost and once we have checked that the Goods are faulty, we will then comply with our obligations under consumer law.

Orders and Specifications

Your order represents an offer to purchase the Goods which is accepted by us if and when we issue you with written acceptance of the order (at which point the contract between you and us will be formed). Our acceptance of your order is conditional upon the Goods being intended for personal use and not for resale. By placing an order you warrant that you are at least 16 years old. All orders are subject to availability and on a first-come first-served basis as unfortunately we are unable to reserve Goods. We shall refund any payment made by you in the event that we cannot provide the Goods you have ordered. We reserve the right to refuse to accept an order.
– In the event we do accept your order we will be entitled to treat you as a commercial customer and:-

  • The rights afforded in clause 10 (Your Right to Cancel) (Effects of Cancellation) will not apply;

  • 2 the terms of our Returns Policy’ will be withdrawn;

  • We will only accept returned Goods within seven days of dispatch if they were defective at the time of receipt;

  • Person which results from our use of your specification; We reserve the right to make changes in the specification of the Goods which are required to conform with any applicable statutory or EU requirements.

  • The price of the Goods shall be the price confirmed by us at the time the order is placed.

  • While we try to ensure that all prices in our catalogues and on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered (whether this by our error or an error by any third party), we will inform you as soon as possible and give you the option of re-confirming the order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you have already paid for the goods and the order is subsequently cancelled, you will receive a full refund.

  • In the event that we are unable to supply the Goods at the price or specification stated in the order, we will where possible notify you of any changes and where the Goods ordered are not available we may offer you substitute goods whereby you will be asked to re-confirm your order at the new price and/or specification. You are not obliged to accept any substitute Goods and will be entitled to receive a full refund if you confirm that the substitute Goods are not acceptable.

  • The price is inclusive of any applicable value added tax or other sales tax (at the rate from time to time in force). Any packaging or delivery costs (which you shall be required to pay in addition to the price quoted for the Goods) will be confirmed prior to your order being placed.

Meat:

  • Source of lamb:

We support our local British farmers because we source our lamb locally.

That is why we give guarantee of taste because we know it’s your locally sourced lamb.

  • Freezing guidelines:

Once received please remove packaging and freeze it in maximum one hour. Always see the ‘’use by ‘’ date.

  • Defrosting:

Defrost thoroughly in refrigerator for at least 24 hours. Once thawed do not freeze again.

  • Product information:

We carefully select the British lamb to deliver & add the best, traditional succulent flavour to your taste buds that is why we cut to the perfection as per your given instructions. As shown in pictures we weight your lamb in this condition. You can expect 7 to 10 % variance in leg, shoulder, ribs, front/back chop and 25 to 30 % variance in whole/ half lamb due to the inside muscle deep clean. For further cutting instructions please give them in ‘’more instructions’’.

Sheep:

  • Source of sheep:

We support our local British farmers because we source our mutton locally.

That is why we give guarantee of taste because we know it’s your locally sourced mutton.

  • Freezing guidelines:

Once received please remove packaging and freeze it in maximum one hour or use it immediately (keep refrigerated). Always see the ‘’use by ‘’ date.

  • Defrosting:

Defrost thoroughly in refrigerator for at least 24 hours. Once thawed do not freeze again.

  • Product information:

We carefully select the British Mutton to deliver & add the best, traditional succulent flavour to your taste buds that is why we cut to the perfection as per your given instructions. As shown in pictures we weight your mutton in this condition. You can expect 7 to 10 % variance in leg, shoulder, ribs, front/back chop and 25 to 30 % variance in whole/ half mutton due to the inside muscle deep clean. For further cutting instructions please give them in ‘’more instructions’’.

Chicken:

Produced and slaughtered (in UK):

  • Special Instructions:

Do not wash raw poultry as it avoids cross contamination. Do not mix up utensils of raw poultry and cooked ready to eat food.

  • Freezing guidelines:

Once received please remove packaging and freeze it in maximum one hour. Always see the ‘’use by ‘’ date.

  • Defrosting:

Defrost thoroughly in refrigerator for at least 24 hours. Once thawed do not freeze again.

  • Product information:

We carefully select the British birds to deliver & add the best succulent flavour to your taste buds that is why we cut to the perfection as per your given instructions. As shown in pictures we weight your bird in this condition. You can expect 20 to 25 % variance in leg and chicken due to the skin off and inside deep clean. For further cutting instructions please give them in ‘’more instructions’’.

Beef:

  • Origin:

Our beef is locally sourced and slaughtered in UK & Ireland. We tend to support British farmers and get the best produce to give you the succulent flavour and traditional British taste of beef.

  • Freezing guidelines:

Once received please remove packaging and freeze it in maximum one hour. Always see the ‘’use by ‘’ date.

  • Defrosting

Defrost thoroughly in refrigerator for at least 24 hours. Once thawed do not freeze again.

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